Important Notice for Arkansas Marketplace Agents/Brokers and Assisters

All Marketplace licenses expire on September 30 of each year. Generally, federal training, required for initial licensure and for licensure renewal for the next plan year, re-opens the first part of August. This means that federal training and license renewal will need to be completed between the time that training opens (first part of August) and September 30. Failure to properly renew Marketplace licensure by September 30 will result in the assessment of a late fee.

Below are the steps, and related links, necessary for both initial licensure and licensure renewals. If you have questions, please contact Bruce Donaldson at bruce.donaldson@arkansas.gov or at (501) 246-1527.

Initial Assister Licensure:

1. Complete Federal Training required for licensing every year.

2. Complete State Training required for initial licensing. Note that Assisters who are not licensed Agents/Brokers are required to complete the Health Literacy and Taxes and the ACA courses in State Training.

3. Complete required on-line background check (only required for Arkansas residents). There is a $24 fee for this that can be paid by credit card.

4. Submit license application and certificates of completion for steps 1 & 2 above & $35 Money Order made payable to the Arkansas Insurance Department. This can now also be handled by debit/credit card - for online submissions only. Since the training is required in order to extend license, the applicant can upload it into the document warehouse when they apply online. Or, if submitting a paper application, the applicant can attach the completion certificates to that submission. AID will also accept a scan/email of the certificates.

Upon successful completion of all of the above applicants can mail or hand deliver applications & certificates and money orders to:

Arkansas Insurance Department
ATTN: License Division
1200 West Third Street
Little Rock, AR 72201

Renewal Assister Licensure:

1. Complete Federal Training required for licensing.

2. Complete State Training which is not required but recommended for renewal licensure.

3. Submit license application and certificates of completion for steps 1 & 2 above & $35 Money Order made payable to the Arkansas Insurance Department. This can now also be handled by debit/credit card - for online submissions only. Since the training is required in order to extend license, the applicant can upload it into the document warehouse when they apply online. Or, if submitting a paper application, the applicant can attach the completion certificates to that submission. AID will also accept a scan/email of the certificates.

Upon successful completion of all of the above applicants can mail or hand deliver applications & certificates and money orders to:

Arkansas Insurance Department
ATTN: License Division
1200 West Third Street
Little Rock, AR 72201

Once your marketplace licensure application has been received and reviewed and approved by the Arkansas Insurance Department you may print your license here. You will need your National Producer Number (NPN) to print your license. Your NPN number may be found on the NIPR website.

Click Here to Access the State Training Portal