Arkansas SHOP

The Small Health Options Program (SHOP) is not available in Arkansas. Arkansas’ small businesses are encouraged to enter into direct relationships with the State’s group insurance carriers.


What about local agent, carrier and call center support?

Small business groups continue to have the support of local agents, carrier representatives and call centers:

  1. AFMC Call Center
    (844) 355-3262—available 8 a.m. to 4:30 p.m. (CT), Monday—Friday
  2. AID Consumer Services Division
    (800) 852-5494—available 8 a.m. to 4:30 p.m. (CT), Monday—Friday
  3. AID AHIM Division
    (800) 282-9134—available 8 a.m. to 4:30 p.m. (CT), Monday—Friday

Help is also available at:

Arkansas BCBS Call Center/Customer Service
(800) 238-8379—available 8 a.m. to 5 p.m. (CT), Monday—Friday
customerserviceABCBS@arkbluecross.com

BESTLife Call Center/Customer Service
(800) 433-0088—available 9 a.m. to 7 p.m. (CT), Monday—Friday
cs@BESTLife.com

If you have specific questions, please contact:

Arkansas BCBS

Dwayne Pierce - Lead Sales Executive, Corporate Marketing
ddpierce@arkbluecross.com
(501) 378-3312

Bryan Dorathy - Lead Sales Executive, Group Sales
bkdorathy@arkbluecross.com bkdorathy@arkbluecross.com
(501) 379-2717

BEST Life Dental

Benjamin Lacomble - Project Manager
blacomble@bestlife.com
(800) 433-0088