Important Notice for Arkansas Marketplace Agents/Brokers and Assisters

Please read Bulletin No.: 9-2016 from Arkansas Insurance Commissioner Allen Kerr issued on June 29, 2016 outlining the new ACT 1439 Training requirements for producers and assisters.

For upcoming year 2017, following will be the process for initial assister licensure and renewal assister licensure for all marketplace assisters - Exchange Producers (EPs), Certified Application Counselors (CACs), Navigators, In-Person Assisters (IPA Guides) and Outreach and Enrollment Assisters (OEAs).

Please note that the Arkansas Insurance Department has extended the licenses of current Exchange Producers and Assisters through September 30, 2017. The next licensure renewal deadline for current Exchange Producers and Assisters is September 30, 2017 for the 2018 plan year. Only new Exchange Producers and Assisters are required to go through the initial licensure process for the 2017 plan year.

Initial Assister Licensure:

1. Complete Federal Training required for licensing every year.

2. Complete State Training required for initial licensing. Note that Assisters who are not licensed Agents/Brokers are required to complete the Health Literacy and Taxes and the ACA courses in State Training.

3. Complete Arkansas Small Business Health Options Program (SHOP) training – SHOP training is required for Exchange Producers who want to sell SHOP plans to small groups, but otherwise is optional.

4. Complete required on-line background check.

5. Submit license application and certificates of completion for steps 1 & 2 above & $35 Money Order made payable to the Arkansas Insurance Department. This can now also be handled by debit/credit card - for online submissions only. Since the training is required in order to extend license, the applicant can upload it into the document warehouse when they apply online. Or, if submitting a paper application, the applicant can attach the completion certificates to that submission. AID will also accept a scan/email of the certificates.

Upon successful completion of all of the above applicants can mail or hand deliver applications & certificates and money orders to:

Arkansas Insurance Department
ATTN: License Division
1200 West Third Street
Little Rock, AR 72201

Renewal Assister Licensure:

1. Complete Federal Training required for licensing. However, current licenses have been extended through September 2017 without renewal.

2. Complete State Training which is not required but recommended for renewal licensure.

3. Complete Arkansas Small Business Health Options Program (SHOP) training – SHOP training is required for Exchange Producers who want to sell SHOP plans to small groups, but otherwise is optional.

4. Submit license application and certificates of completion for steps 1 & 2 above & $35 Money Order made payable to the Arkansas Insurance Department. This can now also be handled by debit/credit card - for online submissions only. Since the training is required in order to extend license, the applicant can upload it into the document warehouse when they apply online. Or, if submitting a paper application, the applicant can attach the completion certificates to that submission. AID will also accept a scan/email of the certificates.

Upon successful completion of all of the above applicants can mail or hand deliver applications & certificates and money orders to:

Arkansas Insurance Department
ATTN: License Division
1200 West Third Street
Little Rock, AR 72201

Once your marketplace licensure application has been received and reviewed and approved by the Arkansas Insurance Department you may print your license here. You will need your National Producer Number (NPN) to print your license. Your NPN number may be found on the NIPR website.

If you have questions or need further assistance, please contact Bruce Donaldson at 501-246-1527 or email bruce.donaldson@armarketplace.com

Click Here to Access the State Training Portal